Wi-Fi

Wi-Fi

Information on wireless LAN service

As part of the improvement of service to our guests, we are equipped with wireless LAN facilities.
Guests with adaptable devices can use the internet for free of charge.

Using internet in your room

Free internet access is available in all rooms either with or without LAN cables.

Smooth high speed internet
You can use high speed internet with your laptop.
Access anytime with permanent connection
The internet is always connected and can be used for free of charge.

* LAN cables are in your room.

* Please set your computer's IP address and DNS server address to "automatic acquisition".

Areas with wireless LAN

  • East wing 1st floor lobby
  • All guest rooms (East wing 3-7floors / East wing 4-12 floors)
  • East wing 1st floor Tea Lounge "HIMAWARI"
  • East wing 2nd floor restaurant "Diamant Rouge"
  • East wing 2nd floor/ 3rd floor banquet hall area
  • West wing 1st floor/ 2nd floor
  • West wing 1st floor restaurant "HANA HANA"
  • West wing 1st floor "Prato" terrace
  • West wing 2nd floor restarurant "ICHIMOKU ISSOU"
  • West wing 8th floor restaurant "SHIOSAI"

Operating Environment

  • A computer or a device (smartphones etc.) installed or connected to wireless LAN.
  • The wireless LAN device supports IEEE802.11n/b/g, and the SSID is changeable.
  • In the settings related to internet connection on your device, "IP address" and "DNS server address" can be changed to "automatically acquired".
  • For guests using it in the guest room, passwords are provided in your room.
  • For guests using it outside of the guest room, our staff will hand out the password at the front desk.

Notes on use

* Please note that we cannot support the environment or various settings related to your specific device.

* It may not be available in some usable areas due to the effects of obstacles etc.

* The use of file exchange software such as Winnie cannot be used as it may cause a system crash.

* We do not guarantee 100% that all equipment meets the operating environment requirements.

* You cannot download or upload large files, download files continuously over a long period of time, or use communications that monopolize internet lines such as network games as it will cause failures to other customer lines.

* Regarding the security associated with the connection, we ask that you take care of, manage, and take measures at your own risk.

* We are not responsible for any virus infection, loss of files, or other damage caused by your own operation.

* Please contact us for the use in banquet halls as we provide wireless LAN for an extra charge.